IMPORTANT! Please carefully read the following terms and conditions (“Terms“) governing your use (including access, browsing and/or use of any interactive features) of those portions of the website accessible at, directed at English speaking people (the “Site”).

Use of the Site is subject to these legally binding Terms and constitutes your agreement to be bound by and to act in accordance with these Terms. By accessing and using the Site, you unconditionally agree to the following:

  1. Contact Information

Chanel is a French société par actions simplifiée with capital of €80,200,000.00, with its principal office located at 135 Avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, France, registered in the Nanterre Trade and Companies Register under number B 542 052 766 (EU VAT Number: FR 64542052766).

Mrs. Caroline de Maigret is domiciled at NEXT MANAGEMENT PARIS a French société à responsabilité limitée with capital of €50,00000, with its principal office located 9, boulevard de la Madeleine, 75001 Paris, France registered in the Paris Trade and Companies Register under number B 408 231 785.

The Website is published by Chanel and Mrs. Caroline de Maigret. Its Publication Co-Directors are Mr. Luc Dony,as Chanel’s President, and Mrs. Caroline de Maigret.

Chanel and Mrs. Caroline de Maigret are hereafter designated as “Co-Directors” and individually a “Co-Director”.

The website “” is hosted by Claranet, 68 Rue du Faubourg Saint Honoré, 75008 Paris, France. Telephone: + 33 (0)1 70 13 70 00.
For any questions, please contact us at :

  1. Intellectual Property Rights

The Site is a creative work protected by intellectual property laws. The Site as a whole and each of its individual components (including text, tree structures, software, animations, photographs, illustrations, diagrams, logos, trademarks, designs, and models) are the exclusive property of Chanel and/or its affiliates worldwide and/or Mrs. Caroline de Maigret, which is/are solely authorized to use the intellectual property rights related to them.

Use of all or part of the Site, in particular by means of downloading, reproduction, transmission, display, or distribution other than for your own personal or private use, for commercial or other purposes, is strictly prohibited. Violations are subject to the penalties provided by law.
Hypertext links to the Site can only be created with the prior written authorization of Co-Directors, which may revoke this authorization at any time.

Websites which have hyperlink to the Site may not all be controlled by Co-Directors, which consequently disclaims any liability (particularly editorial) in connection with the access to such websites and their content.

Each Co-Director is free to modify the Site’s content at any time, without notice.

  1. Privacy Policy

This section privacy policy (“Privacy Policy“) is directed and applicable to individuals who visit those portions of the Site. This Privacy Policy applies only to information collected via the Site.

The Chanel companies worldwide (“Chanel“) and Mrs. Caroline de Maigret recognize the importance of protecting the privacy of all visitors of the Site (“you” or “user”). We also believe it is important to inform you about how we will use your personal information, and to give you choices about how this data will be used. For these reasons, we encourage you to read this Privacy Policy carefully.

By accessing and using the Site, you acknowledge that your personal data may be collected on the Site and used as described in current article 3.

3.1. General Information

This Privacy Policy sets forth how your personal data are collected and used, and the measures taken to ensure the protection of your personal data while you use the Site, pursuant to French law n°relating to the processing of personal data.

Chanel and Mrs. Caroline de Maigret if need be protect as data controllers the privacy of the users of the Site by complying with the applicable regulations in force relating to the processing of personal data.

3.2. Data Collection, Use, and Storage

3.2.1. Data Collection

Identifiable personal information

Chanel is likely to collect directly your identifiable personal information, namely via the email address, when you subscribe to the electronic newsletter proposed on the Site (the « Newsletter ») or when you use the Site.

Identifiable personal information” refers to information related to you as an individual, communicated by you by using the application form, or that Chanel collects within the framework of your use of the Site and which, whatever their nature, constitutes direct or indirect identifiable personal information. Identifiable personal information includes personal information (such as your first and last name, contact information, as provided by you) as well as electronic identification data available on or from your computer (such as the type of Internet browser, pages of the Site you visited, the date and time of each visit, what you’ve been doing on our sites, etc.). Your electronic identification data makes it possible to identify and geolocalize your Internet connection terminal and the pages you visited while using the Site. As such, electronic identification data generally cannot be used to identify you personally. Only Chanel is able to collect Identifiable personal information.


Cookies cannot be used to identify you. However, they record information relating to your computer’s use of the Site (the type of Internet browser, the pages you visit, the date and time of your visit, etc.), which Chanel may use during subsequent visits.

Depending on the settings you choose for your terminal, which you can change at any time, the cookies that Chanel installs via the Site do the following:

  • Determine statistics and volumes relating to traffic and use of the Site’s various components (sections and content visited, and paths used), which help improve the relevance and user-friendliness of the services offered to you; and
  • Deliver targeted and tailored Internet navigation.

If you do not wish Chanel to use all or part of the above mentioned cookies please click here. Please be aware that restricting cookies may impact on your user experience and may prevent you from using part of our website.

Chanel hereby informs you that you can also disable the installation of cookies by configuring your browser as follows:

For Mozilla Firefox: Select the “Tools” menu, then “Options”. Click the “Privacy” icon, locate the “Cookies” menu and select your preferred options.

For Microsoft Internet Explorer 6.0 and later: Select the “Tools” menu, then “Internet Options”. Click the “Confidentiality” tab and use the cursor to select the level desired.

For Opera 6.0 and later: From the “File” menu, select “Preferences”, then click on “Privacy” and select your preferred options.

For Safari: From the Safari menu, select “Preferences”, then click on “Security” and select your preferred options.

Flash”© Cookies from “Adobe Flash Player“™

“Adobe Flash Player”™ is a computer application that can be used to quickly develop dynamic content using the “Flash” computer language. Flash (and similar applications) memorizes the settings, preferences, and use of such content by means of a technology similar to cookies. However, “Adobe Flash Player”™ manages relevant information and your preferences via a different interface than the one supplied by your browsing software.

Considering that your terminal may view content developed with Flash, we invite you to access your Flash cookie management resources directly from the website

Social networks

Chanel and Mrs. Caroline de Maigret publish a page that presents and provides information on the Site on social networks as facebook™ or twitter™.

You can follow the Site’s social network’s pages. Identifiable personal information that you have designated as public and that is accessible from your profile can be accessed by Chanel. Every information published on the social network, including Identifiable personal information, will be subject to the social netwokr’s privacy policy and its general terms and conditions. Chanel does not create or use any databases unaffiliated with social network’s pages that are compiled from any personal information you publish on those social networks.

If you wish to block Chanel from accessing the personal information that you have published on your profile (and which is publicly visible), we remind you that each social network allows you to restrict access to your information. We recommend that you check the Identifiable personal information policy of each social network on a regular basis.

3.2.2. Data Use

The information you provide on the Site enables Chanel to:

  • Process your questions and requests for information;
  • Assess the Site’s audience;
  • Send you the Newsletter you have subscribed for;
  • Provide information on Chanel products and/or events organized by Chanel;
  • Send you targeted communications based on your profile and your navigation on the Site (by using cookies) to provide a suitable service of quality).

3.2.3. Data Storage

Chanel (and Mrs. Caroline de Maigret if need be) may store your Identifiable personal information as long as it is necessary to achieve the hereabove mentioned goals and for a maximum period of up to three years following the last date of contact. Data might be stored as archives for a longer period (but only when the law authorizes it). Cookies used to analyze traffic on the Site are stored for six months.

3.3. Sharing and disclosure of Identifiable Personal Data

The data collected shall be provided only to Chanel and to companies authorized to use the CHANEL trademarks. However, Chanel can share such data to Mrs. Caroline de Maigret, as you authorized it by registering to the Newsletter, for sending you the Newsletter you have subscribed for.

Chanel (and Mrs. Caroline de Maigret if need be) will not transmit your Identifiable personal information to third parties unless:

  • It is required to share such information with their distributors or service providers, in particular, its technical service providers, to supply a service that you have requested (for example, sending a Newsletter);
  • It receives a request from a judicial authority or any other legally authorized administrative authority asking that such information be disclosed in compliance with the laws in force; or
  • It has to comply with legal provisions, protect individual’s legal rights, protect Chanel’s rights and property and/or prevent technical, security, fraud’s problems.

Publication Co-Directors will use their best efforts to ensure the confidentiality and security of Identifiable personal information that has been collected when transmitting it to the aforementioned entities.

3.4. Security Measures

Chanel (and Mrs. Caroline de Maigret if need be) will use their best efforts to protect your Identifiable personal information against damage, loss, disclosure, misappropriation, intrusion, alteration, and destruction.

Site’s information systems are protected by state-of-the-art hardware and software security systems. Physical and electronic safeguard procedures are implemented in connection with data collected on the Site, in accordance with the applicable French laws governing personal data protection.

Any person who, in the course of their work, might have access to your Identifiable personal information agrees to hold it in the strictest confidence and security.

However, Chanel nor Mrs. Caroline de Maigret has control over the risks in connection with the functioning of the Internet and draws your attention to the existence of potential risks in terms of confidentiality of the data transiting via this network. Access to information proposed on the Site might be interrupted for high priority events or beyond Chanel’s reasonable control, or reasons which do not fall under Chanel’s scope of responsibility.

3.5. Individual Rights Relating to Collected Data

3.5.1. Right to Access, Modify, Correct, and Delete Data

You have a general right to access, modify, and delete data that concerns you. You also have a right to oppose the processing of Identifiable personal information for legitimate reasons. Furthermore, you can provide specific instructions for the use of Identifiable personal information after your death.

To exercise your right, please send your request by sending an email at

To process your request, please send us the following information required for identification purposes: your first and last name, your email address, and possibly your mailing address.

3.5.2. Unsubscribing

The Site offers users a free Newsletter service, which you are free to subscribe to.

Users of the Site who no longer wish to receive Newsletter or information related to Chanel can unsubscribe by simply clicking on the unsubscribe link located at the bottom of each Newsletter.

3.6. Use of Data in the Event of a Change of Chanel’s corporate Control

Data collected by Chanel may be transferred to third parties within the framework of a change of corporate control, an acquisition, bankruptcy proceedings, or the sale of company assets. You hereby recognize having been informed about such possibility of transfer.

3.7. Identifiable personal information Policy and Minors

The Site is not targeted towards minors. However, access to the Site is not reserved for adults, as it does not present any content prohibited for minors under the age of 18.

The Site’s forms and questionnaires are not aimed at collecting information on minors. If information on a minor has been collected by the Site, the minor’s legal representative can contact Chanel to correct, modify, or delete the information (see article 3.5.1.)

3.8. Questions / Contact

For any questions or comments relating to the Identifiable personal information Policy or the manner in which Chanel collects and uses your Identifiable personal information, please contact us at

  1. Warranties and Liability

Publication Co-Directors make every effort to ensure that the information accessible via the Site is accurate, complete and up-to-date. However, Publication Co-Directors give no guarantee whatsoever that this information is accurate, complete and up to date. Publication Co-Director do not give any express or implied guarantee concerning all or any part of the Site.

Publication Co-Directors may not in any circumstances be held liable for any direct or indirect damage, whatever its cause, origin, nature and consequences, arising out of the consultation or use of the Site. In particular, Publication Co-Directors disclaim all liability for any interruption or inaccessibility of the Site, any occurrence of bugs or any damage resulting from fraudulent acts by third parties (such as intrusion) from the Site.

Publication Co-Directors have put in place means intended to ensure the security of the files composed from the personal data collected on the Site. Publication Co-Director have no control over risks in connection with the functioning of Internet and draws your attention to the existence of potential risks arising in terms of confidentiality of the data transiting via this network.

  1. Changes to Legal Notice

These Terms may be modified at any time. Publication of any modifications shall take place upon being put on line and you are deemed to have accepted them unconditionally when you access the Site after they have been put on line. We recommend that you consult this page regularly. Should the Co-Director add modifications that are important to them, then you should be warned through the Site.

  1. Disputes

These Terms have been drawn up pursuant to French law, and in particular to the provisions of French law n°2004-575 of June 21, 2004 regarding the trustworthiness of the electronic economy, French law n°78-17 of January 6, 1978 on Data processing, files and individual liberties as amended by French law n°2004-801 of August 6, 2004 relating to the Protection of individuals with regard to the processing of personal data. The French courts have territorial jurisdiction to hear any dispute relating to the Site.

Last update: January, 26 2016